Shipping policy

Shipping policy

At Best & Co. Boutique, we are committed to providing a smooth, reliable, and transparent shipping experience for all our customers in the United States. Please review the information below regarding order processing, shipping timelines, delivery policies, and important shipping details. At this time we do not ship outside of the U.S.

Order Processing

• Processing Time: 1-2 business days (Tuesday-Friday)
• Orders placed on weekends or public holidays will be processed on the next business day. Best & Co. Boutique is closed on Sundays and Mondays. Orders received after 2pm on Saturdays will ship out the following Tuesday.
• Delays may occur due to payment verification, incomplete shipping information, or high seasonal demand. If any delay occurs, we will contact you via email.

Shipping & Delivery: Best & Co. Boutique charges a flat rate of $12 to ship.

Destination	Delivery Time	Shipping Cost-Flat Rate
United States	3-5 business days	$12 for orders under $150 Free Shipping orders over $150

 

Processing Time + Transit Time

• Estimated Delivery: 3-7 business days

Order Cut-Off Time

• 2:00 PM (CST)

Orders placed after the cut-off time will be processed on the following business day. Orders received after cut-off time on Saturdays will be shipped the following Tuesday.

Shipping Partners

We work with trusted logistics providers and international carriers to ensure your order arrives safely and on time.

Depending on your location and order size, shipments may be handled by:

• USPS
• UPS

All orders include tracking information, which will be sent to your email once your order has been shipped.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow 24–72 hours for tracking updates to appear after shipment.

IN-STORE PICKUP

You can skip the shipping fees with free local pickup at Best & Co. Boutique. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. We will send you an email when your order is ready along with instructions. If an order is placed after on a Sunday or Monday your order will be fulfilled the following Tuesday, when we re-open.

Cancellations

If you wish to cancel your order, please contact us immediately at:

Email: hello@bestandcoboutique.com

Please note:

• Cancellations are not guaranteed once order processing has started.
• If your order has already shipped, you will need to follow our return procedure instead.

Shipping Issues

Lost or Stolen Packages

Best & Co. Boutique is not responsible for packages marked as delivered by the carrier. If your package is lost or stolen after delivery confirmation, please contact the shipping carrier directly to file a claim.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information at checkout. Best & Co. Boutique is not liable for packages delivered to incorrect or incomplete addresses provided by the customer.

Delivery Exceptions

Delivery delays may occur due to:

• Severe weather conditions
• Natural disasters
• Carrier or logistical disruptions
• Remote or rural delivery locations
• Peak holiday shipping periods

We appreciate your patience and understanding in these situations.

Address Changes

Address modifications cannot be guaranteed once an order has been placed.

If you need to update your shipping information, please contact us immediately at: hello@bestandcoboutique.com

Once an order has shipped, is not possible.

Undeliverable Packages

Orders returned due to:

• Invalid or incomplete addresses
• Failed delivery attempts
• Refused deliveries

…may incur additional reshipping charges or order cancellation fees.

Holiday Shipping Delays

During high-volume shopping periods such as:

• Black Friday
• Cyber Monday
• Christmas
• New Year

shipping carriers may experience delays beyond normal delivery estimates. We recommend placing orders early during holiday seasons.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at shop@bestandcoboutique.com, with your name and order number, and we will look into it for you.

SHIPPING TO P.O. BOXES

We are unable to ship to PO boxes at this time.